https://www.huisdierengenot.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.huisdierengenot.nl/en_GB/ https://www.huisdierengenot.nl/en_GB/ Dear Customer Welcome to the webshop for your Pet pleasure. HAAKS®B.A.R.F also has Snacks, oils, Supplements and Vegetable & fruit mixes. These Snacks, oils and Supplements are purely natural and are closely related to the HAAKS®B.A.R.F food line. More information about the HAAKS®B.A.R.F products can be found at www.haaksbarf.nlWe hear through various channels that there is an increasing demand from consumers, to meet this demand we have created a webshop where you can order Snacks, oils and Supplements. If you have any questions or comments, you can always contact us. If you also sign up for our newsletter, you will be kept informed of our promotions, discounts and new products. Collection is possible by appointment. https://www.huisdierengenot.nl/en_GB/c-6327582/offers/ https://www.huisdierengenot.nl/en_GB/c-6327582/offers/ https://www.huisdierengenot.nl/en_GB/c-5860562/new-products/ https://www.huisdierengenot.nl/en_GB/c-5860562/new-products/ https://www.huisdierengenot.nl/en_GB/c-5747307/miscellaneous-products/ https://www.huisdierengenot.nl/en_GB/c-5747307/miscellaneous-products/ https://www.huisdierengenot.nl/en_GB/c-5576441/cats-and-dogs/ https://www.huisdierengenot.nl/en_GB/c-5576441/cats-and-dogs/ https://www.huisdierengenot.nl/en_GB/c-5466119/only-pick-up-frozen/ https://www.huisdierengenot.nl/en_GB/c-5466119/only-pick-up-frozen/ https://www.huisdierengenot.nl/en_GB/c-6355761/haaks-b-a-r-f-dogfood-500-gr-frozen-only-pick-up/ https://www.huisdierengenot.nl/en_GB/c-6355761/haaks-b-a-r-f-dogfood-500-gr-frozen-only-pick-up/ https://www.huisdierengenot.nl/en_GB/c-5466172/haaks-b-a-r-f-frozen-dogfood-can-only-be-picked-up/ https://www.huisdierengenot.nl/en_GB/c-5466172/haaks-b-a-r-f-frozen-dogfood-can-only-be-picked-up/ https://www.huisdierengenot.nl/en_GB/c-5466177/haaks-b-a-r-f-catfood-250gr-frozen-only-pick-up/ https://www.huisdierengenot.nl/en_GB/c-5466177/haaks-b-a-r-f-catfood-250gr-frozen-only-pick-up/ https://www.huisdierengenot.nl/en_GB/c-6355806/haaks-b-a-r-f-catfood-500gr-frozen-only-pick-up/ https://www.huisdierengenot.nl/en_GB/c-6355806/haaks-b-a-r-f-catfood-500gr-frozen-only-pick-up/ https://www.huisdierengenot.nl/en_GB/c-5466132/shaweca-dogfood/ https://www.huisdierengenot.nl/en_GB/c-5466132/shaweca-dogfood/ https://www.huisdierengenot.nl/en_GB/c-4886387/vegetable-mixes-fruit-mix/ https://www.huisdierengenot.nl/en_GB/c-4886387/vegetable-mixes-fruit-mix/ https://www.huisdierengenot.nl/en_GB/c-4163157/haaks-b-a-r-f-hemp-products/ https://www.huisdierengenot.nl/en_GB/c-4163157/haaks-b-a-r-f-hemp-products/ https://www.huisdierengenot.nl/en_GB/c-5770708/shelf-life-sausages/ https://www.huisdierengenot.nl/en_GB/c-5770708/shelf-life-sausages/ https://www.huisdierengenot.nl/en_GB/c-5770715/haaks-b-a-r-f-travel-400-gr/ https://www.huisdierengenot.nl/en_GB/c-5770715/haaks-b-a-r-f-travel-400-gr/ https://www.huisdierengenot.nl/en_GB/c-5770710/haaks-b-a-r-f-travel-800-gr/ https://www.huisdierengenot.nl/en_GB/c-5770710/haaks-b-a-r-f-travel-800-gr/ https://www.huisdierengenot.nl/en_GB/c-3705324/haaks-b-a-r-f-oils-fats/ https://www.huisdierengenot.nl/en_GB/c-3705324/haaks-b-a-r-f-oils-fats/ https://www.huisdierengenot.nl/en_GB/c-3705327/haaks-b-a-r-f-cbd-oil/ https://www.huisdierengenot.nl/en_GB/c-3705327/haaks-b-a-r-f-cbd-oil/ HAAKS®B.A.R.F – CBD oil What is CBD oil? Cannabidiol or CBD is one of the beneficial components of both hemp and cannabis. In the hemp plant itself, the acid form CBDa naturally occurs. There is no THC in the “other” cannabinoid in CBD oil. CBD and CBDa are won by extracting the dried tops of organic hemp using Co2. There is now a CBD paste that is mixed with an oil of choice to simplify dosage. Hemp seed oil is used to blend the CBD paste. Medical cannabis The medical world is still full of surprises that do not want to be shared by everyone. The beneficial effect of hemp and cannabis has been known for years, but because its usage was not profitable, it has remained a secret. For all, the quality of life is important. Quality of life is the functioning of persons in the physical, psychological and social fields. One of the important ingredients of this healthy oil is cannabidiol and has the following characteristics to positively influence the quality of your life ∙ Contributes to a healthy night’s rest ∙ Helps with changing moods (eg menopause) ∙ Helps with a nervous feeling ∙ Promotes concentration ∙ Feeds and protects the skin ∙ With stress and tension ∙ Works relaxing and restful ∙ For a good mood ∙ Good for the intestinal flora ∙ Gives more energy ∙ Has a beneficial effect on age phenomena ∙ Good for circulation ∙ Stimulates appetite ∙ To maintain healthy blood pressure ∙ For the maintenance of strong bones ∙ Good for memory Specification: Appearance: Brown to black liquid, Odour: Characteristic, fresh cut grass Consitency Viscous at temperatures https://www.huisdierengenot.nl/en_GB/c-3705991/haaks-barf-hemp-seed-oil/ https://www.huisdierengenot.nl/en_GB/c-3705991/haaks-barf-hemp-seed-oil/ After thorough research and testing of hemp, HAAKS®B.A.R.F is convinced that Hemp is a very high-grade food for dogs. Hemp is one of the oldest known medicinal plants in the world. It has many medicinal properties and has been used by many cultures throughout the centuries. The hemp from which hemp seeds come from, unlike marijuana, has no psychoactive action, so can be used safely. Hemp is great food. More and more people discover the nutritional and healing power of cannabis.Cannabis can contribute to even better resistance and healthier life.About hemp seed oil for the dog. Like humans, animals (mammals, fish and molluscs) have an endocannabinoid system (endo means body-like) with cannabis-like substances. This system, if you think about it, is really fantastic, It allows the body to function optimally. Because they are body-like substances, it is immediately recognized and fully absorbed by the body.Recognizing the substances thus allows the beneficial substances of the hemp plant to do their “work” very well in the body. Of course, as with humans, each animal could react different on hemp oil. The effective characteristics are shown in animals better than in humans. This is mainly due to the impartiality of animals. It is therefore excluded in animals that a placebo effect may occur. The results are really super. What exactly does make hemp such a healthy food source for dogs? First, hemp contains the ideal ratio of Omega-3 and Omega-6 fatty acids. These nutrients are found in the oil many times more concentrated. Hemp oil contains an ideal mix of Omega-9 (Oleic acid) Omega-6 (Linoleic Acid) and Omega-3 (Alfalinoleic Acid). These are essential fatty acids, these fatty acids should be absorbed by the diet. The body does not make it themselves. They play an important role in the functioning of the heart and vascular system, the brain, the hormonal system and the immune system. Hemp is also rich in another form of Omega-6, namely gamma linoleic acid (GLA). With a good diet, your dog can make this substance, but in some animals it does not happen to a sufficient extent. A lack of GLA results in reduced defenses and susceptibility to inflammation. Hemp oil is rich in protein from vegetable source, these are very well digested. Proteins are needed for muscle build-up and endurance. In addition, it contains all eight essential amino acids that the body can not create itself. Hemp is rich in all kinds of minerals such as phosphorus, calcium, potassium, magnesium, zinc, iron, copper, iodine, vitamin E, C and B vitamins B1, B2, B3 and B6. The B vitamins are very important when it comes to energy management. Vitamin E is important for good brain function and metabolism. In addition to all healthy fatty acids, vitamins and minerals, hemp also contains a large amount of antioxidants and enzymes including lecithin. Lecithin plays a role in healthy liver function, which stimulates the natural cleansing of the body. Hemp is also rich in alpha, beta and gamma globulin, a substance that helps strengthen our immune system and also helps to replace damaged tissue with new tissue. Joint pain: Researchers have shown that the fatty acid GLA in hemp decreases the symptoms of osteoarthritis. Itch: The omega fatty acids in hemp contribute to healthy skin and fur. In the oil, these fatty acids are of course much more and more concentrated. Behavior: Anxious and aggressive dogs benefit from the restful and relaxing effect in some cases in combination with behavioral therapy. Epilepsy: Several people with epilepsy experience that the use of Hemp oil decreases the number of attacks – and it also works for pets. Inflammation: Works anti-inflammatory and stimulates the immune system. Due to all the benefits that this plant has to offer and also the beneficial effect that has emerged in research, we have chosen to add hemp standard to our product at Haaks® B.A.R.F. All of these benefits occur in the hemp plant. The plants, seeds and oil each have their own nutrients. What the plant contains in fatty acids is in the oil many times more concentrated. The amino acids and minerals are found throughout the plant, but in the seeds the greatest concentration is. Product analysis hemp oil Characteristics per 100g of product Fatty Acid Analysis Unit Level Saturated Fatty Acids Palmitic acid (16:0) % 6-9 Stearic acid (18:0) % 2-3,5 Arachidic acid (20:0) % 0,05-1,5 Behenic acid (22:0) % 0,03-0,3 Unsaturated Fatty Acids Oleic acid (18:1 omega-9) % 9-14 Linoleic acid (18:2 omega-6) % 54-60 gamma-Linolenic acid (18:3 omega-6) % 1-3 alpha-Linolenic acid (18:3 omega-3) % 18-20 Stearidonic acid (18:4 omega-3) % 0,1-1 Eicosaenoic acid (20:1) % Hemp oil Instructions: body weight number of Pumps 0-10 kg. 1 10-20 kg. 2 20-40 kg 3 > 40 kg 4 https://www.huisdierengenot.nl/en_GB/c-3705331/haaks-b-a-r-f-linseed-oil/ https://www.huisdierengenot.nl/en_GB/c-3705331/haaks-b-a-r-f-linseed-oil/ HAAKS®B.A.R.F Linseed oil linseed oil is extracted from the linseed seed (Linum usitatissimum). This plant produces fibers that for centuries have used to make linen. Also as medicinal herb the flax plant has a long history, especially in combating inflammation and clogging. Properties and operation The oil derived from linseed oil is rich in alpha linolenic acid, an essential omega-3 fatty acid that is indispensable to health. Essential fatty acids are used throughout the body to protect cell membranes and play an important role in the growth and development of the central nervous system (the brain and spinal cord). They are also used as a source of energy and are part of the compounds that regulate blood pressure, blood clotting, immune responses and fat degradation. Linseed oil would work favorably in a number of diseases, including heart disease: the use of linseed oil is recommended for the prevention of heart disease and may serve as a (less fragrant) replacement of fish oil. autoimmune diseases: linseed oil may prevent the immune system from attacking healthy tissue. skin disorders: The essential fatty acids in linseed oil may have a beneficial effect on the skin. Against various diseases Numerous scientific studies show that linseed oil is not only preventative but can also act as repair support in diseases associated with disturbed metabolism, stress and negative environmental impacts. More and more doctors and naturalists price the medicinal quality of linseed oil. This oil has proved beneficial in allergies, diabetes and cancer. Omega 3 champion Linseed oil is the only oil containing more basic omega 3 fatty acids than basic omega 6 fatty acids. Contrary to what people think, fish are not an excellent source of omega 3 fatty acids; linseed oil contains 20 times as much omega 3 fatty acids as in mackerel. Essential fatty acids against cancer The essential fatty acids in organic oils are not just healthy; they can prevent cancer! This is the case: cancer cells originate from ordinary body cells that have an oxygen shortage, so discovered by Nobel Prize winner Otto Warburg. These body cells have absorbed too many trans fats into the cell membrane, leaving the cell too little oxygen. Basic omega 3 and basic omega 6 fatty acids are oxygen scavengers. When essential fatty acids instead of trans fats are in the cell membrane, the risk of oxygen deficiency has become nil. Otto Warburg made his discoveries after 40 years of research and published his findings in 1967. Other professors and cancer researchers have ignored his work, especially because researchers wanted to seek cancer in the genes, something that has not yet been successful. Brian Peskin explains Otto Warburg’s findings, accompanied by scientific research, in a comprehensible way in his book, “The Curious Story of Cancer”. Source: Book: The buried story of cancer, Brian Peskin Age processes The role that essential fatty acids play in the body not only has a preventive and healing effect on cancer. Also the aging processes is counteracted. By the way, linseed oil can not cure any form of cancer; Cancer in a final stage is almost irreversible. Brian Peskin writes (in a personal mail) that natural oils can cure 99% of the cancer. Linseed oil and diabetes Linseed oil works well in diabetes. Blood sugar levels increase less quickly when eating linseed oil, which means less insulin is needed. Linseed oil is one of the foods that can reverse early diabetes. With the right nutrition, early diabetes can be cured. Fatty acids in linseed oil: Palmitic acid: 5% Stearic acid: 2.5% Oleic acid: 16% Linoleic acid: 15% Alfalinolenic acid: 61.5% Owner’s Manual: body weight number of Pumps 0-10 kg. 1 10-20 kg. 2 20-40 kg 3 > 40 kg 4 https://www.huisdierengenot.nl/en_GB/c-4777195/haaks-b-a-r-f-sardine-oil/ https://www.huisdierengenot.nl/en_GB/c-4777195/haaks-b-a-r-f-sardine-oil/ Omega-3 fatty acids The right Omega-3 fish oil. That is quite difficult, there is so much on offer on the market, but what is good and what is less good, to bad? We are going to try to explain it all a bit. The first step has already been taken because it is generally known that Omega fatty acids are good for dogs and cats. It supports the general condition, skin and coat will be positively and visibly more beautiful, it also ensures smooth movement in case of movement problems, sometimes it can cause less pain due to better condition of the musculoskeletal system. Fatty acids are also very important for a well-functioning brain, clarity in the head ensures peace and balance. We recommend that you only give Omega-3 fish oil to anyone. Preferably a few times a week, we think 3-4 times a week, why? Omega-6 and -9 are already sufficient in the daily food, this is enough for the body. But here too it is about the balance, which is why omega 3 is so important. Omega 6 has the property of being anti-inflammatory and Omega-3 is anti-inflammatory, so a balance in these 2 is actually essential for good health. Do your dog or cat eat a fatty fish 3 times a week, absolutely great. If this is not the case, make sure you get fish oil. What determines the quality of the fish oil? With a high concentration of EPA and DHA and a good origin! That is, from wild-caught fish that comes from deep clean waters. The deeper the colder, the more EPA / DHA in the fish. What does EPA do and what does DHA do? EPA has a: very positive effect on coat and skin. It has an anti-inflammatory effect and supports skin and coat against dryness, dull hair, flakes and itchy red skin. beneficial effect in allergies. anti-inflammatory effect. This therefore helps with skin infections, dental problems, movement problems such as osteoarthritis, arthritis, spondylosis, etc. protective effect in kidney disease, epilepsy, heart disease. DHA has a beneficial effect on the brain and is therefore particularly important in pregnant, young and old animals. Product analysis: Protein 0.9% Fiber 0.2% Moisture 0.5% Energy8800Kcal / KG Fat 98% Ash 0.4% Tocopherol 375 ppm Instructions: body weight number of Pumps 0-10 kg. 1 10-20 kg. 2 20-40 kg 3 > 40 kg 4 https://www.huisdierengenot.nl/en_GB/c-5515289/haaks-b-a-r-f-sheep-fat-with-hemp-seed-oil/ https://www.huisdierengenot.nl/en_GB/c-5515289/haaks-b-a-r-f-sheep-fat-with-hemp-seed-oil/ Sheep fat contains animal fats, vitamin A and vitamin D. Both vitamins are essential for vision, for the strengthening and building of the bones, for the mucous membranes, for the respiratory tract and for the gastrointestinal tract. In addition, vitamin A and vitamin D support the immune system, in other words, the defense against bacteria and infections. Combining with Hemp seed oil gives a product that is rich in vitamins A and D, but also rich in essential fatty acids. Hemp seed oil has the ideal ratio of Omega-3 and Omega-6 fatty acids. These nutrients are much more concentrated in the oil. Hemp seed oil contains an ideal blend of omega-9 (Oleic acid) Omega-6 (linoleic acid) and Omega-3 (alpha linolenic acid). These are essential fatty acids, these fatty acids must be absorbed by the diet, the body does not make them itself. The combination of these 2 products provides a full-fledged product that is good supportive for the bone structure, suppleness, organs, coat and general resistance. Which nutrients provide this support can be read under the product information of the Hemp seed oil. Please keep the product at room temperature and shake before use. Product analysis: Protein 1.7% Fiber 0.3% Moisture 0.3% Energy8500Kcal / KG Fat 97% Ash 0.7% Ingredients: shapen fat, Hemp seed oil Instructions: body weight number of Pumps 0-10 kg. 1 10-20 kg. 2 20-40 kg 3 > 40 kg 4 https://www.huisdierengenot.nl/en_GB/c-4777199/haaks-b-a-r-f-liquid-horse-fat/ https://www.huisdierengenot.nl/en_GB/c-4777199/haaks-b-a-r-f-liquid-horse-fat/ Horse fat is an absolutely pure, high quality energy source. It is easily digestible and can be absorbed just as well as other types of fat. Horse fat contains Vitamins A and D, which means it also has an extremely good effect on dry skin and dull coat. Horse fat is a perfect supplement for digestion and intestinal flora. Horse fat is a good supplement for any adult dog. It is Hypoallergenic and fits in every diet. Benefits: Extra resistance Stronger bones Good health Good intestinal flora Shiny coat Hypoallergenic Diet Product analysis: Protein 1% Fat 96.9% Ash https://www.huisdierengenot.nl/en_GB/c-3705334/haaks-b-a-r-f-salmon-oil/ https://www.huisdierengenot.nl/en_GB/c-3705334/haaks-b-a-r-f-salmon-oil/ HAAKS®B.A.R.F salmon oil is of high quality, making this oil very rich in good ingredients including EPA and DHA. These are important essential nutrients for dog and cat.Crude salmon oil adds to the health of your dog and cat, because polyunsaturated fatty acids and especially DHZ are essential for good health, beautiful shiny coat, good skin condition and good development of brain and eyes in young animals.n addition to the above-mentioned nutrients, the salmon oil also contains other high-quality ingredients such as omega 3 and 6. The omega-6 and omega-3 family’s fatty acids are linoleic and linolenic acids (LA & ALA). Contrary to plants for example mammals can not synthesize LA and ALA, and are therefore essential fatty acids for mammals. Every organism needs these nutrients and fatty acids to build up a well-functioning defense system. Dogs and cats who eat fish get these essential fatty acids already inside, but limited. Often this is only once a week if your pet likes fish. To ensure that your dog and cat eat these important fatty acids daily, our pure salmon oil is very suitable for this. https://www.huisdierengenot.nl/en_GB/c-3281138/haaks-b-a-r-f-snacks/ https://www.huisdierengenot.nl/en_GB/c-3281138/haaks-b-a-r-f-snacks/ https://www.huisdierengenot.nl/en_GB/c-3281191/haaks-b-a-r-f-duck/ https://www.huisdierengenot.nl/en_GB/c-3281191/haaks-b-a-r-f-duck/ https://www.huisdierengenot.nl/en_GB/c-3837876/haaks-b-a-r-f-goat/ https://www.huisdierengenot.nl/en_GB/c-3837876/haaks-b-a-r-f-goat/ https://www.huisdierengenot.nl/en_GB/c-6255866/haaks-b-a-r-f-deer/ https://www.huisdierengenot.nl/en_GB/c-6255866/haaks-b-a-r-f-deer/ https://www.huisdierengenot.nl/en_GB/c-3281221/haaks-b-a-r-f-chicken/ https://www.huisdierengenot.nl/en_GB/c-3281221/haaks-b-a-r-f-chicken/ https://www.huisdierengenot.nl/en_GB/c-3281222/haaks-b-a-r-f-rabbit/ https://www.huisdierengenot.nl/en_GB/c-3281222/haaks-b-a-r-f-rabbit/ https://www.huisdierengenot.nl/en_GB/c-3281227/haaks-b-a-r-f-lamb/ https://www.huisdierengenot.nl/en_GB/c-3281227/haaks-b-a-r-f-lamb/ https://www.huisdierengenot.nl/en_GB/c-3281228/haaks-b-a-r-f-horse/ https://www.huisdierengenot.nl/en_GB/c-3281228/haaks-b-a-r-f-horse/ https://www.huisdierengenot.nl/en_GB/c-3281229/haaks-b-a-r-f-beef/ https://www.huisdierengenot.nl/en_GB/c-3281229/haaks-b-a-r-f-beef/ https://www.huisdierengenot.nl/en_GB/c-6255881/haaks-b-a-r-f-fish/ https://www.huisdierengenot.nl/en_GB/c-6255881/haaks-b-a-r-f-fish/ https://www.huisdierengenot.nl/en_GB/c-4820629/haaks-b-a-r-f-supplements/ https://www.huisdierengenot.nl/en_GB/c-4820629/haaks-b-a-r-f-supplements/ https://www.huisdierengenot.nl/en_GB/c-6641498/used-tennis-balls/ https://www.huisdierengenot.nl/en_GB/c-6641498/used-tennis-balls/ https://www.huisdierengenot.nl/en_GB/c-5576462/horses-other-companion-animals/ https://www.huisdierengenot.nl/en_GB/c-5576462/horses-other-companion-animals/ https://www.huisdierengenot.nl/en_GB/c-5576567/vegetable-mixes-fruit-mix/ https://www.huisdierengenot.nl/en_GB/c-5576567/vegetable-mixes-fruit-mix/ https://www.huisdierengenot.nl/en_GB/c-5576579/hemp-products/ https://www.huisdierengenot.nl/en_GB/c-5576579/hemp-products/ https://www.huisdierengenot.nl/en_GB/c-5576569/oils/ https://www.huisdierengenot.nl/en_GB/c-5576569/oils/ https://www.huisdierengenot.nl/en_GB/c-5576574/cbd-oil/ https://www.huisdierengenot.nl/en_GB/c-5576574/cbd-oil/ https://www.huisdierengenot.nl/en_GB/c-5576575/hemp-seed-oil/ https://www.huisdierengenot.nl/en_GB/c-5576575/hemp-seed-oil/ https://www.huisdierengenot.nl/en_GB/c-5576577/linseed-oil/ https://www.huisdierengenot.nl/en_GB/c-5576577/linseed-oil/ https://www.huisdierengenot.nl/en_GB/c-5576570/supplements/ https://www.huisdierengenot.nl/en_GB/c-5576570/supplements/ https://www.huisdierengenot.nl/en_GB/c-3374124/general-information/ https://www.huisdierengenot.nl/en_GB/c-3374124/general-information/ https://www.huisdierengenot.nl/en_GB/c-5520018/terms-and-conditions/ https://www.huisdierengenot.nl/en_GB/c-5520018/terms-and-conditions/ These General Terms and Conditions of Stichting Webshop Keurmerk were drafted in consultation with the Consumentenbond [Consumer’s Association] in the context of the Self-regulation Coordination Group [Coördinatiegroep Zelfreguleringsoverleg CZ] of the Socioeconomic Council [Sociaal-ecomische Raad] and come into force on 1 June 2014 CONTENTS Article 1 - Definitions Article 2 - The Entrepreneur’s identity Article 3 - Applicability Article 4 - The offer Article 5 - The agreement Article 6 - Right of withdrawal Article 7 - Consumer’s obligations during the reflection period Article 8 - Exercising the Consumer’s right of withdrawal and the costs Article 9 - Entrepreneur’s obligation in case of withdrawalArticle 10 - Exclusion of the right of withdrawal Article 11 - The price Article 12 - Compliance and extra guaranty Article 13 - Delivery and execution Article 14 - Continuing performance contract: duration, termination and extensionArticle 15 - Payment Article 16 - Complaints procedure Article 17 - Disputes Article 18 - Additional or varying provisions Article 19 - Amendment to the General Terms and Conditions of Webshop Keurmerk Article 1 – Definitions In these Terms and Conditions, the following terms shall have the following meanings: ∙ Additional agreement: an agreement in which the Consumer acquires products, digital content and/or services with respect to a distance agreement and these goods, digital content and/or services are delivered by the Entrepreneur or a third party on the basis of an arrangement between this third party and the Entrepreneur; ∙ Reflection period: the period during which the Consumer may use his right of withdrawal; 3. Consumer: the natural person who does not act for purposes related to his/her commercial, trade, craft or professional activities; ∙ Day: calendar day; ∙ Digital content: data produced and delivered in digital form; ∙ Continuing performance contract: a contract serving to deliver goods, services and/or digital content in a given period; ∙ Sustainable data carrier: any means, including email, that allow the Consumer or the Entrepreneur to store information directed to him/her personally in such a manner that makes future consultation and use possible during a period that matches the purpose for which the information is destined and which makes unaltered reproduction of the stored information possible. ∙ Right of withdrawal: the Consumer’s option not to proceed with the distance agreement within the cooling-off period; ∙ Entrepreneur: the natural of legal person who is a member of Stichting Webshop Keurmerk and who provides products, (access to) digital content and or services to Consumers at a distance; ∙ Distance contract: a contract concluded by the Entrepreneur and the Consumer within the scope of an organised system for distance selling products, digital content and/or services, whereby exclusive or additional use is made of one or more technologies of distance communication up to the conclusion of the contract; ∙ Standard form for withdrawal: the European standard form for withdrawal included in Appendix 1; ∙ Technology for distance communication: a means to be used for concluding an agreement without the Consumer and the Entrepreneur being together in the same place at the same time. Article 2 – The Entrepreneur’s identity Name of Entrepreneur Diraxl (webshopeigenaar huisdierengenot ) Maaskant-erf 59 3315KL Dordrecht Tel: 0031 (0)78 6454297 E-mail: info@huisdierengenot.nl Internet: www.huisdierengenot.nl KVK nr: 63572974 BTW nr: NL002032140B66 Bank rekening NR: NL52 KNAB 0736 7457 85 Opening hours: the webshop is open 24/7. Pets Pleasure is for advice and information about products Reachable by phone on working days from 9:00 am to 4:00 pm If the Entrepreneur practises a regulated profession: − the professional association or professional organisation of which he is a member; − the title of his profession, the place in the EU or in the European Economic Area where it is awarded; − a reference to the rules of professional practice which are applicable in the Netherlands and information about where and how these rules of professional practice can be accessed. Article 3 – Applicability 1. These General Terms and Conditions apply to any offer from the Entrepreneur and to any distance contract concluded by the Entrepreneur and the Consumer. 2. Before concluding a distance contract, the Entrepreneur shall make the text of these General Terms and Conditions available free of charge and as soon as possible. If this is reasonably impossible, the Entrepreneur shall indicate in what way the General Terms and conditions can be inspected and that they will be sent free of charge if so requested, before the distant contract is concluded. 3. If the distance contract is concluded electronically, the text of these General Terms and Conditions, in deviation from the previous section and before the distance contract is concluded, may also be supplied to the Consumer electronically in such a way that the Consumer can easily store it on a long- term data carrier. If this is reasonably impossible, it will be specified where the General Terms and Conditions can be viewed electronically and that they will be sent to at the Consumer´s request free of charge, either via electronic means or otherwise, before concluding the distance contract; 4. In the event that specific product or service condition apply in addition to these General Terms and Conditions, the second and third paragraphs shall apply accordingly, and in the event of contradictory terms and conditions, the Consumer may always appeal to the applicable provision that is most favourable to him/her. Article 4 – The offer 1. If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer. 2. The offer contains a full and accurate description of the products, digital content and/or services offered. The description is suitably detailed to enable the Consumer to assess the products, or services and/or digital content adequately. If the Entrepreneur makes use of pictures, they are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer do not bind the Entrepreneur. 3. All offers contain such information that it is clear to the Consumer what rights and obligations are attached to accepting the offer. Article 5 – The contract 1. Subject to the provisions in paragraph 4, the contract becomes valid when the Consumer has accepted the offer and fulfilled the terms and conditions set. 2. If the Consumer accepted the offer via electronic means, the Entrepreneur shall promptly confirm receipt of having accepted the offer via electronic means. As long as the receipt of said acceptance has not been confirmed, the Consumer may repudiate the contract. 3. If the contract is concluded electronically, the Entrepreneur will take appropriate technical and organisational security measures for the electronic data transfer and ensure a safe web environment. If the Consumer can pay electronically, the Entrepreneur shall observe appropriate security measures. 4. The Entrepreneur may, within the limits of the law, gather information about Consumer’s ability to fulfil his payment obligations, and all facts and factors relevant to responsibly concluding the distance contract. If, acting on the results of this investigation, the Entrepreneur has sound reasons for not concluding the contract, he is lawfully entitled to refuse an order or request supported by reasons, or to attach special terms to the implementation. 5. Before delivering the product, the Entrepreneur shall send the following information along with the product, the service or the digital content in writing or in such manner that the Consumer can store it in an accessible manner on a long-term data carrier: a. the visiting address of the Entrepreneur´s business establishment where the Consumer may get into contact with any complaints; b. the conditions on which and the manner in which the Consumer may exercise the right of withdrawal, or, as the case may be, clear information about his being exempted from the right of withdrawal; c. the information corresponding to existing after-sales services and guarantees; d. The price including all taxes of the product, service or digital content, where applicable the delivery costs and the way of payment, delivery or implementation of the distance contract; e. the requirements for cancelling the contract if the contract has a duration of more than one year or for an indefinite period of time. f. the standard form for withdrawal if the Consumer has the right of withdrawal. 6. In case of a continuing performance contract, the stipulation in the previous paragraph only applies to the first delivery. Article 6 – Right of withdrawal In case of products: ∙ The Consumer can repudiate a purchase contract for a product without giving reasons for a period of reflection of at least 14 days. The Entrepreneur may ask the Consumer about the reason for the withdrawal but cannot force him to state his reason(s). ∙ The reflection period referred to in sub-clause 1 starts on the day the product is received by the Consumer or by a third party appointed by him in advance and who is not the carrier, orif the Consumer ordered several products in the same order: the day on which the Consumer or a third party appointed by him received the last product. The Entrepreneur may refuse an order of several products with different delivery dates provided that he clearly informs the Consumer prior to the order process. ∙ in case the delivery of a product consists of several batches or parts: the day on which the Consumer or a third party appointed by him received the last batch or the last part. ∙ in case of an agreement about regular delivery of products during a given period: the day on which the Consumer or a third party appointed by him received the first product. In case of services and digital content that is not delivered on a physical carrier: ∙ The Consumer can terminate an agreement for services or an agreement for delivery of digital content that is not delivered on a physical carrier without giving reasons during at least 14 days. The Entrepreneur may ask the Consumer about the reason for the withdrawal but cannot force him to state his reason(s). ∙ The reflection period referred to in Article 3 starts on the day following the conclusion of the agreement. Extended reflection period for products, services and digital content that has not been delivered on a physical carrier in case no information is given about the right of withdrawal: ∙ If the Entrepreneur has not provided the Consumer with the legally required information about the right of withdrawal or has not provided the standard form for withdrawal, the reflection period expires twelve months after the end of the original reflection period in accordance with the reflection period determined in the previous sub-clauses of this Article. ∙ If the Entrepreneur provided the Consumer with the information referred to in the previous article within twelve months after the starting day of the original period of reflection, the period of reflection expires 14 day after the day on which the Consumer received the information. Article 7 – Consumer’s obligations during the time of reflection ∙ During this period, the Consumer shall handle the product and the packaging with care. The Consumer shall only unpack or use the product to the extent necessary for establishing the nature, the characteristics and the effect of the product. The guiding principle is that the Consumer may only handle and inspect the product in the manner in which one is allowed to handle a product in a shop. ∙ The Consumer is only liable for the decrease in value of the product that is caused by the way of handling the product which went further than allowed in sub-section 1. ∙ The Consumer is not liable for the decrease in value of the product if the Entrepreneur has not provided him with all legal information about the right of withdrawal before concluding the Agreement. Article 8 – Exercising the Consumer’s right of withdrawal and the costs ∙ If the Consumer exercises his right of withdrawal he shall notify the Entrepreneur unambiguously with the standard form for withdrawal within the period of reflection. ∙ The Consumer shall return the product or deliver it to (the authorized representative of) the Entrepreneur as soon as possible but within 14 days counting from the day following the notification referred to in sub-clause 1. This need not be done if the entrepreneur offered to collect the product himself. The Consumer observed the period of returning the product in any event if the product is returned before the expiration of the period of reflection. ∙ The Consumer shall return the product with all delivered accessories and if reasonably possible in the original state and packing and in conformity with reasonable and clear instructions given by the Entrepreneur. ∙ The risk and the burden of proof for the correct and timely exercise of the right of withdrawal fall on the Consumer. ∙ The Consumer shall bear the direct costs of returning the product. If the Entrepreneur has not reported that the Consumer has to bear these costs or if the Entrepreneur pointed out that he will bear the costs himself, the Consumer need not pay the cost of returning the product. ∙ If the Consumer withdraws after having first explicitly requested that the performance of a service or the supply of gas, water or electricity having not been made ready for sale not be started in a limited volume or given quantity during the period of reflection, the Consumer shall pay the Entrepreneur an amount that is equal to the part of the obligation already performed at the time of withdrawal as compared with the full compliance of the obligation. ∙ The Consumer does not bear the costs for performing services for the supply of water, gas or electricity that had not been made ready for sale in a limited volume or quantity, or for the supply of district heating ifthe Entrepreneur has not provided the Consumer with the statutorily required information about the right of withdrawal, the compensation of costs in case of withdrawal or the standard form for withdrawal, or ∙ if the Consumer has not explicitly requested that the performance of the service or the supply of gas, water and electricity or district heating be started during the period of reflection. 8. The Consumer does not bear any cost for the full or partial delivery of digital content not stored on a physical carrier if ∙ prior to the delivery, he has not explicitly consented to start performance of the agreement before the end of the period of reflection; ∙ he did not acknowledge to lose his right of withdrawal when giving consent; or ∙ the Entrepreneur failed to confirm the Consumer’s statement. ∙ If the Consumer exercises his right of withdrawal, all additional agreements end by operation of law. Article 9 – Entrepreneur’s obligations in case of withdrawal ∙ If the Entrepreneur makes the notification of withdrawal by electronic means possible, he shall promptly send a return receipt. ∙ The Entrepreneur shall reimburse all payments made by the Consumer, including any delivery costs that the Consumer may charge for the returned product, as soon as possible but within 14 days following the day on which the Consumer notified him of the withdrawal. Unless the Entrepreneur offers to collect the product himself, he can wait with paying back until having received the product or until the Consumer proved that he returned the product, whichever occurs first. ∙ The Entrepreneur shall make use of the same means of payment that the Consumer used, unless the Consumer consents to another method. The reimbursement is free of charge for the Consumer. ∙ If the Consumer opted for a more expensive method of delivery instead of the cheapest standard delivery, the Entrepreneur need not reimburse the additional costs for the more expensive method. Article 10 - Exclusion of the right of withdrawal The Entrepreneur can exclude the following products and services from the right of withdrawal but only if the Entrepreneur notified this clearly when making the offer or at any rate in good time before concluding the agreement: ∙ Products or services with a price that is subject to fluctuations in the financial market on which the Entrepreneur has no influence and which may occur within the period of withdrawal; ∙ Agreements that are concluded during a public auction. A public auction is defined as a selling method whereby the Entrepreneur offers products, digital content and/or services to the Consumer who is personally present or has the possibility to be personally present at the auction under the direction of an auctioneer and whereby the successful bidder is obliged to purchase the products, the digital content and/or the services. ∙ Services agreements, after full performance of the service, but only if a. the performance started with the Consumer’s explicit prior consent; and b. the Consumer stated that he will lose his right of withdrawal as soon as the Entrepreneur has fully performed the agreement. ∙ Services agreements for making accommodation available when a certain period of implementation is provided and other than for residential purposes, goods transports, car rental services and catering; ∙ Agreements related to leisure activities when a certain date or period of performance is arranged in the agreement; ∙ Products manufactured in accordance with the Consumer’s specifications which are not prefabricated and which are produced on the basis of a Consumer’s individual choice or decision or which are intended for a specific person; ∙ Perishable products or products with a limited durability. ∙ Sealed products which are for health or hygiene reasons not suitable for being returned and of which the seal was broken; ∙ Products which for their nature are irreversibly mixed with other products; ∙ Alcoholic drinks of which the price has been agreed upon at the conclusion of the agreement but of which the delivery can take place only after 30 days, and whose real value depends on fluctuations in the market which the Entrepreneur cannot affect. ∙ Sealed audio and video recordings and computer programs of which the seals were broken after delivery; ∙ Newspapers, periodicals or magazines, with the exception of subscriptions to them; ∙ The delivery of digital content other than on a physical carrier, but only if: a. the performance was started with the Consumer’s explicit prior consent; b. the Consumer stated that he will lose his right of withdrawal by doing so. Article 11 - The price 1. The prices of the products and/or services provided shall not be raised during the validity period given in the offer, subject to changes in price due to changes in VAT rates. 2. Contrary to the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur’s control, at variable prices. The offer will state the possibility of being subject to fluctuations and the fact that any indicated prices are target prices. 3. Price increases within 3 months after concluding the contract are permitted only if they are the result of new legislation. 4. Price increases from 3 months after concluding the contract are permitted only if the Entrepreneur has stipulated it and a. they are the result of legal regulations or stipulations, or b. the Consumer has the authority to cancel the contract before the day on which the price increase starts. 5. All prices indicated in the provision of products or services are including VAT. Article 12 – Performance of an agreement and extra Guarantee 1. The Entrepreneur guarantees that the products and/or services comply with the contract, with the specifications listed in the offer, with reasonable requirements of usability and/or reliability and with the existing statutory provisions and/or government regulations on the day the contract was concluded. If agreed, the Entrepreneur also guarantees that the product is suitable for other than normal use. 2. An extra guarantee offered by the Entrepreneur, his Supplier, Manufacturer or Importer shall never affect the rights and claims the Consumer may exercise against the Entrepreneur about a failure in the fulfilment of the Entrepreneur’s obligations if the Entrepreneur has failed in the fulfilment of his part of the agreement. 3. ‘Extra guarantee’ is taken to mean each obligation by the Entrepreneur, his Supplier, Importer or Manufacturer in whom he assigns certain rights or claims to the Consumer that go further than he is legally required in case he fails in the compliance with his part of the agreement. Article 13 – Delivery and execution 1. The Entrepreneur shall exercise the best possible care when booking orders and executing product orders and when assessing requests for the provision of services. 2. The place of delivery is at the address given by the Consumer to the Entrepreneur. 3. With due observance of the stipulations in Article 4 of these General Terms and Conditions, the Entrepreneur shall execute accepted orders with convenient speed but at least within 30 days, unless another delivery period was agreed on. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the Consumer shall be informed about this within one month after ordering. In such cases, the Consumer is entitled to repudiate the contract free of charge and with the right to possible compensation. 4. After repudiation in conformity with the preceding paragraph, the Entrepreneur shall return the payment made by the Consumer promptly but at least within 30 days after repudiation. 5. The risk of loss and/or damage to products will be borne by the Entrepreneur until the time of delivery to the Consumer or a representative appointed in advance and made known to the Consumer, unless explicitly agreed otherwise. Article 14 – Continuing performance agreements: duration, termination and renewal Termination 1. The Consumer may at all times terminate a contract that was concluded for an indefinite time and which extends to the regular delivery of products (including electricity) or services, with due observance of the termination rules and subject to not more than one month’s notice. 2. The Consumer may at all times terminate a contract that was concluded for a specific time and which extends to the regular delivery of products (including electricity) or services at the end of the specific period, with due observance of the termination rules and a subject to not more than one month’s notice. 3. The Consumer can cancel the agreements mentioned in the preceding paragraphs: - at any time and not be limited to termination at a particular time or in a given period; - at least in the same way as they were concluded by him; - at all times with the same notice as the Entrepreneur stipulated for himself. Extension 4. An agreement concluded for a definite period which extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed period. 5. Notwithstanding the preceding paragraph, a contract for a definite period which extends to the regular delivery of dailies, newspapers, weekly newspapers and magazines, may tacitly be renewed for specific period of three months at the most if the Consumer can terminate this extended agreement towards the end of the extension with a notice of one month at the most. 6. An agreement concluded for a definite period and which extends to the regular delivery of products or services may only be extended tacitly for an indefinite period if the Consumer can cancel it at any time with a notice of one month. The notice is three months at the most in vase the contract is about a delivery of dailies, newspapers and weeklies and magazines occurring regularly but less than once a month. 7. An agreement with limited duration of regular delivery of trial dailies, newspapers, weeklies and magazines (trial or introductory subscription) is not renewed tacitly and ends automatically after the trial or introductory period. Duration8. If the duration of a contract is more than one year, the Consumer may terminate the contract at any time after one year with a notice of not more than one month, unless reasonableness and fairness resist the termination before the end of the agreed term. Article 15 – Payment 1. Unless otherwise stipulated in the agreement or in the additional conditions, the amounts to be paid by the Consumer must be settled within 14 days after the period of reflection, or if there is no period of reflection within 14 days after concluding the agreement. In case of an agreement to provide a service, this period starts on the day that the Consumer received the confirmation of the agreement. 2. When selling products to Consumers, it is not permitted to negotiate an advance payment of more than 50% in the General Terms and Conditions. If an advance payment was agreed, the Consumer may not assert any right regarding the execution of the order in question or the service(s) in question before making the agreed advance payment. 3. The Consumer has the duty to inform the Entrepreneur promptly of possible inaccuracies in the payment details that were given or specified. 4. In case the Consumer has not complied with his payment obligation(s) in time, and the Entrepreneur has pointed out to him that the payment was late and allowed the Consumer a period of 14 days to comply with the payment obligations, the Consumer is to pay the statutory interest on the amount payable and the Entrepreneur is entitled to charge the Consumer with any extrajudicial collection costs. These extrajudicial collection costs amount to no more than 15% for outstanding amounts up to € 2,500, 10% for the following € 2,500 and 5% for the following € 5000, with a minimum of € 40. The Entrepreneur may deviate from the aforementioned amounts and percentages in favour of the Consumer. Article 16 - Complaints procedure 1. The entrepreneur has a well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure. 2. Complaints about the execution of the agreement must be submitted fully and clearly described to the entrepreneur within a reasonable time after the consumer has discovered the defects. 3. Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer. 4. A complaint about a product, service or the service of the entrepreneur can also be submitted via a complaints form on the consumer page of the website of Stichting Webshop Keurmerk (https://www.keurmerk.info/nl/consumenten/klacht/) The complaint will then be sent both to the relevant entrepreneur and to Stichting Webshop Keurmerk. 5. Webshop Keurmerk will not treat a dispute or discontinue the handling, if the entrepreneur has been granted a suspension of payment, it has been declared bankrupt or has actually ended its business activities or the webshop has been suspended or canceled by Webshop Keurmerk. 6. A dispute will only be dealt with by Webshop Keurmerk if the consumer has first submitted his complaint to the entrepreneur within a reasonable time. 7. No later than twelve months after the dispute arises, the dispute must be submitted in writing to Webshop Keurmerk. 8. It is also possible to register complaints via the European ODR platform (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage) Article 17 - Disputes 1. Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply. Even if the consumer lives abroad. 2. The Vienna Sales Convention does not apply. Article 18 - Additional or different provisions Additional provisions or deviating from these terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable medium. Article 19 - Modification of the general terms and conditions of Stichting Webshop Keurmerk 1. When Stichting Webshop Keurmerk will make a change, we will inform the entrepreneur through the newsletter and place the newest conditions on our website (https://www.keurmerk.info/nl/algemene-voorwaarden/) 2. Amendments to these terms and conditions shall only take effect after they have been published in the appropriate manner, on the understanding that in the case of applicable changes during the term of an offer the most favorable provision for the consumer will prevail. Address Stichting Webshop Keurmerk: Willemsparkweg 193, 1071 HA Amsterdam. Appendix I: Standard form for withdrawal Standard Form for Withdrawal Model withdrawal form (only complete and return this form if you wish to cancel the contract) To: DiRaXL Maaskant yard 59 3315 KL Dordrecht E-mail: info@diraxl.nl ∙ I/We hereby inform you that I/we wish to revoke our agreement on the sale of the following products: [specification of the product]* the delivery of the following digital content [specification of the digital content]* the performance of the following service [specification of the service]* ∙ Ordered on*/received on* [date of ordering the services or receiving products]* ∙ [Consumer’s name] ∙ [Consumer’s address] ∙ [Consumer’s signature] (only when this form is submitted on paper) *) Delete and/or complete where appropriate. https://www.huisdierengenot.nl/en_GB/c-3285775/disclaimer/ https://www.huisdierengenot.nl/en_GB/c-3285775/disclaimer/ This disclaimer shall apply: the owner: the owner of the website; use (s): all possible actions; you, the user (visitor) of the website; the content: all in the website content; The following applies to the page you are currently viewing. By using the page you agree to this disclaimer. The content is by the owner with the utmost care, yet, the owner assumes no liability for any inaccuracies in the displayed. The owner is not responsible for content on this website linked files and/or websites referenced. Unauthorized or improper use of the content or parts infringe intellectual property rights, permission to use the displayed content or parts thereof in publicly accessible locations should be requested in writing to us. If you have any questions or concerns please feel free to contact us https://www.huisdierengenot.nl/en_GB/c-5515199/complaints-procedure/ https://www.huisdierengenot.nl/en_GB/c-5515199/complaints-procedure/ It is of course annoying if you have a complaint about the service as you have experienced it. Nevertheless, we kindly ask you to pass on your complaint by e-mail to the customer contact department. You can report your complaint via an email with the subject complaint and your order number. After receiving your complaint, you will receive a confirmation from us. We will answer your complaint within 14 days of receipt, if it needs more time, we will inform you. We see every complaint as a challenge and aim for 100% customer satisfaction. That is why we try to solve the complaint to everyone's satisfaction and we will look for the best solution together with you. Our data: Huisdierengenot Maaskant erf 59 3315KL Dordrecht Holland Tel: 0031 (0) 78 6454297 E-mail: info@huisdierengenot.nl Internet: www.huisdierengenot.nlIf you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk, where Naturally for the dog is affiliated. If for any reason the mediation attempt does not lead to a satisfactory solution, there is the possibility to submit your dispute to the Disputes Committee (SGC) https://www.huisdierengenot.nl/en_GB/c-6066499/klarna-terms-and-conditions/ https://www.huisdierengenot.nl/en_GB/c-6066499/klarna-terms-and-conditions/ for questions and information https://www.klarna.com/uk/ https://www.huisdierengenot.nl/en_GB/c-3285769/privacy-policy/ https://www.huisdierengenot.nl/en_GB/c-3285769/privacy-policy/ 1. manage the website www.haaksbarfwebshop.eu is under the management of DiRaXL. The contact details can be found on the ' contact ' page. 2. Information from visitors to 2a. Some data resulting from one or more visits to www.haaksbarfwebshop.eu are permanently preserved, but anonymous. The data will never be traced back to an individual or organization. 2b. DiRaXL provides a good protection of the stored data. DiRaXL can the information that the customer provides, inter alia, for the following purposes: 2c. Sending one or more mails such as, but not limited to, a mail in which login information. 2d. the (occasionally) to the attention of a product, tip, ease of use etc., which DiRaXL think it may contribute to a more successful website for the visitor. 3. Cookies 3a. DiRaXL uses cookies to store the functionality of certain pages of the website. Cookies are small text files that a website page on the visitor's computer. In such a cookie stores information such as certain preferences of the visitor. As a result, the DiRaXL visitor on your next visit even better. 3b. The visitor can choose how cookies should be handled. He may have browser so that that does not allow the use of cookies, or partially. In the latter case can be set which websites cookies. For all other websites it is then prohibited. This capability is provided by the most common modern browsers. 3c. Cookies can always be removed from a computer, again via the browser. 4. Ask visitors can with their questions about this Privacy Policy, contact DiRaXL. Contact details can be found on the website mentioned in paragraph 1 of this Privacy Policy. 5. Disclaimer DiRaXL is entitled to change the content of the Privacy Policy without the visitor's knowledge. The implementation of the change on the website is sufficient. The Privacy Policy for Customers is a supplement to the Privacy Policy for visitors and applies to anyone who places an order at DiRaXL. 6. information provided by the customer can be DiRaXL the data provided by the customer are provided for the following purposes: 6a. Processing the order. 6b. Sending one or more mails related to the ordered, such as, but not limited to, a mail in which login information. 6c. The (occasionally) to the attention of a product, tip, ease of use etc., which DiRaXL think it may contribute to a more successful website for the customer. 7. Information to third parties information that are provided by the customer to DiRaXL will never be passed on to third parties. There are, however, one exception to this rule: 7a. When a court order has been issued to provide data. 8. Security The data that the client DiRaXL to provide will be stored in a secure environment. 9. adjustment of customer data at any time the customer has the possibility to change the information provided. DiRaXL in such a case, the customer may ask for the change in a manner prescribed by DiRaXL and in some cases can legitimacy be required. https://www.huisdierengenot.nl/en_GB/c-3290912/returns-and-refund/ https://www.huisdierengenot.nl/en_GB/c-3290912/returns-and-refund/ An article may be you 7 days on sight in the household to decide if you want to keep. Within this time you can watch, rate the article as you in a shop does. The trial period will expire 7 days after the day on which you have received the item in your possession. As long as you have the right, without giving any reason, to report that you want to return the item (right of withdrawal). After your report you have another 7 days to send the item back to us. How to sign up that you want to return items? • by contacting our customer service via email or phone if you want to return the item without reporting it, you need the item within the trial period of 7 days to send back to us. To return an item you can do that in the following way: 1. Pack the item in the original packaging in which the item was packed. 2. return program print possibilities: PostNL collection point at a private address. PostNL the nearest collection point. The costs are for your own account. Receipt of your return if we have received your return, we will send you a confirmation by e-mail, provided that we have your email address. Refund it may take some time before a returned item with us enters and processed. As a result, it may happen that a return shipment do not appear in your account statement has been processed. On your next account statement is this. You will receive an email from us when we have received the returned items. At least 14 days after you have sent the articles return or we have received your message that you want to withdraw, we will refund the purchase price of the returned items back. At a complete order returned the shipping costs refunded. If, after the expiry of these 14 days articles have not yet been received, we will refund the purchase price will be refunded immediately after receipt of the items or after you have demonstrated, the article sent back to us. When you return an item, we assume that the article is complete and in the original condition and in the original factory packaging. Premise is that you an article handles/inspects as you in a shop. When an item is damaged, can charge a DiRaXl compensation, reimbursement per payment method you have when you place your order with iDEAL, with your credit card or with your PayPal account paid and is there by the return process of the articles in our administration, we deposit a credit created this back in the same way. https://www.huisdierengenot.nl/en_GB/c-3285691/shipping/ https://www.huisdierengenot.nl/en_GB/c-3285691/shipping/ Your package will be shipped as soon as payment has been received by us. (NL) Orders above € 40.00 we ship without shipping costs in the Netherlands, below we charge € 7.50 shipping costs. Up to 23 kg this is automatically adjusted in your shopping cart. ( B ) Orders above € 80.00 we ship without shipping costs to Belgium, ( D ) Orders above € 125.00 we ship without shipping costs to Germany We ship orders above € 250.00 free of charge to the following countries: France, Hungary, Italy, Luxembourg, Austria, Potrugal, Spain, Sweden, Switzerland, for other countries you can request the rates from us due to unclear rules regarding CBD oil, Hemp seed oil and Hemp snack, these products fall into a gray area, it is possible that the postal service removes these products from the process and destroys them, the shipment is at your own risk. We have never experienced this but would like to report it. Once you have placed and paid for your order, you will receive the confirmation and invoice in your mailbox. If there are any questions, you can always contact us. https://www.huisdierengenot.nl/en_GB/c-3281139/contact/ https://www.huisdierengenot.nl/en_GB/c-3281139/contact/ DiRaXL Maaskant-erf 59 3315KL Dordrecht Tel: 0031 (0)78 6454297 Email: info@diraxl.nl KVK nr: 63572974 VAT no: NL180704394B04 Bank account no: NL52 KNAB 0736 7457 85 We are reachable by phone from 09:00 to 16:00